FlowState Help Center

Sign in, learn the FlowState layout, and understand the basics: who can use it, navigation, and the terms you’ll see most.

See every active job in your shop and its stage, using the Board, Pulse, List, and Focus views.

Take in a customer’s gear and start a job with the three-step New Work Order wizard.

Move a job from drop-off to pickup: confirm intake, track progress, enter each rack location so the ready notice goes out, and close it out.

Collect the signed liability waiver required before confirming intake on any binding-mount job.

Review online drop-off requests and follow up on orders waiting for pickup.

Look up customers, view their gear and full service history, and find signed documents.

Search the complete, permanent history of every work order at your shop.

Let customers start a drop-off from their phone, and review what comes into your queue.

Configure your shop profile, branding, service prices, the mounting waiver, and customer messages.