Keep the tune bench flowing.
For the tech running the tune bench: every tune, wax and edge service lands as a work order on one shared Service Queue. Move each pair along as you finish it, and the tag on the ski points back to the order.
During a rush, the bench and the counter need the same picture: what’s waiting, what’s on the bench, and what’s done. FlowState puts every service on one board, so a finished pair shows as done to the whole shop.
Each work order carries its own items, and you advance them as you work — pending, in progress, done. The order’s stage is recomputed for you, so the moment an edge-and-wax is finished it shows as ready across the whole shop.
What FlowState removes from your day.
Advance services item by item
Move each pair — pending, in progress, done — and the work order’s stage updates automatically. No setting statuses by hand, no pair skipping a step.
See the whole bench on one board
Every live work order across clear lanes — awaiting service, in progress, ready — so you always know what’s next and nothing waits unseen.
Tags that point back to the record
Print a physical work-order tag straight from the order, so the skis on the rack always trace back to their digital record — never a mystery pair again.
Notes that don’t get overwritten
Append-only notes on each work order keep the front counter and the bench on the same page — base structure, a deep gouge, a customer’s request — without anything being lost.
Past orders, on hand
The customer’s past orders stay on record with the services done and the notes the tech left. Useful context before you touch the next pair.
Done means they know
When the last item is done and racked, the ready email goes to the customer on its own, and a text once your shop’s texting is set up.
What changes at the bench.
A pair on the rack needs to be matched to its job.
A printed work-order tag ties every pair back to its digital record.
A finished pair sits because the counter doesn’t know it’s done.
Finishing the last item marks the order ready for the whole shop.
The note about the gouge or the edge request is on a slip that’s now gone.
Append-only notes stay attached to the work order and never get overwritten.
Run a few tunes through a demo shop.
A private 7-day demo, pre-loaded with sample work orders. Move a tune across the Service Queue and see it land as ready — no card required.
No card · 7 days · your own private shop
Straight answers.
- How does FlowState track a tune through the bench?
- Each tune is a work order with its own items. As the tech advances each item — pending, in progress, done — FlowState recomputes the order’s stage automatically, so the pair shows as ready across the shop the moment the work is finished.
- Can I print a tag for the skis on the rack?
- Yes. You can print a physical work-order tag straight from the order, so the gear on the rack always traces back to its digital record.
- Where do bench notes go?
- Notes are append-only on each work order — a deep gouge, a base structure, a customer request — so the bench and the counter stay in sync and nothing gets overwritten.
Follow every pair to pickup.
One work order from the counter to the bench to pickup, and a customer who hears when their gear is ready.
No card · 7 days · your own private shop
Stay attached. Carry speed.