Keep the tune bench flowing, not chasing paper.
For the tech running the tune bench: every tune, wax, and edge service lands as a digital work order on one shared Service Queue. Advance each pair as you finish it — no smudged tickets, no “whose skis are these?”
During a rush, the tune bench drowns in paper. Tickets get separated from the skis, the order of the rack stops matching the order of the work, and a finished pair sits because no one tells the front counter it’s done. FlowState puts every service on one line so the bench keeps moving.
Each work order carries its own items, and you advance them as you work — pending, in progress, done. The order’s stage is recomputed for you, so the moment an edge-and-wax is finished it shows as ready across the whole shop.
What FlowState removes from your day.
Advance services item by item
Move each pair — pending, in progress, done — and the work order’s stage updates automatically. No setting statuses by hand, no pair skipping a step.
See the whole bench on one board
Every live work order across clear lanes — awaiting service, in progress, ready — so you always know what’s next and nothing waits unseen.
Tags that point back to the record
Print a physical work-order tag straight from the order, so the skis on the rack always trace back to their digital record — never a mystery pair again.
Notes that don’t get overwritten
Append-only notes on each work order keep the front counter and the bench on the same page — base structure, a deep gouge, a customer’s request — without anything being lost.
Last season’s tune, on hand
Durable service history means the prior tune and edge angles are attached to the customer’s equipment — useful context before you touch the next pair.
Done means they know
Mark the work order ready and a completion email goes to the customer automatically — so finished skis leave the rack instead of waiting on a phone call. SMS alerts are on the roadmap.
The paper problems FlowState takes off the bench.
A ticket gets separated from the skis and you’re guessing whose they are.
A printed work-order tag ties every pair back to its digital record.
A finished pair sits because the counter doesn’t know it’s done.
Advancing the last item marks the order ready across the whole shop instantly.
The note about the gouge or the edge request is on a slip that’s now gone.
Append-only notes stay attached to the work order and never get overwritten.
Run a few tunes through a demo shop.
A private 7-day demo, pre-loaded with sample work orders. Move a tune across the Service Queue and see it land as ready — no card required.
No card · 7 days · your own private shop
Straight answers.
- How does FlowState track a tune through the bench?
- Each tune is a work order with its own items. As the tech advances each item — pending, in progress, done — FlowState recomputes the order’s stage automatically, so the pair shows as ready across the shop the moment the work is finished.
- Can I print a tag for the skis on the rack?
- Yes. You can print a physical work-order tag straight from the order, so the gear on the rack always traces back to its digital record.
- Where do bench notes go?
- Notes are append-only on each work order — a deep gouge, a base structure, a customer request — so the bench and the counter stay in sync and nothing gets overwritten.
Take the paper off the skis.
Give your shop a single, flowing system from intake to pickup — and give your customers a reason to come back.
No card · 7 days · your own private shop
Stay attached. Carry speed.