Get every pair of skis off paper and into one flowing system.
FlowState replaces the paper work orders taped to your skis with one flowing system. Customers start the order, your shop runs it to pickup — and nothing stalls on the bench.
No card · 7 days · your own private shop
Built for tune benches, boot fitters, and rental counters.
- Pending
- Confirmed
- In progress
- 4Ready
- 5Picked up
Built for the people who keep gear moving
- Tune & wax benches
- Boot fitting
- Binding service
- Seasonal rentals
Paper work orders detach the flow.
A handwritten ticket taped to a ski is a single point of failure. It gets smudged, misfiled, or buried in the rack. Customers call to ask if their skis are ready. Service history lives in a drawer — if it lives anywhere at all.
Tickets go missing
One paper slip, one location, zero backups. Lose it and the job stalls.
Stop answering "are they ready yet?"
Mark the gear ready and an automatic completion email goes out, branded as your shop — so the phone stops ringing during the rush. Text alerts are next on the line.
History walks out the door
Last season’s mount specs and tune notes vanish with the paper.
Intake to pickup, without the paper.
Every job runs the same three steps, so nothing gets lost between the front counter and the bench.
- 01
Customers start the order
A shop-branded intake link lets customers log their gear and the service they need before they reach the counter. The order lands in your queue, ready to confirm.
- 02
Your shop runs the bench
Confirm, assign, and move each work order through its stages. Status is always current, so the front counter and the back bench see the same truth.
- 03
Gear goes home
Mark it ready and hand it back with a clean record. Every tune, mount, and note is kept as durable service history — never taped to a ski again.
No invented stars. Just what’s actually true.
Built by Reiter Solutions
A studio building custom software with skin in the game — not a faceless SaaS marketing engine.
ESIGN & UETA compliant
Mounting agreements are legally binding from the moment your customer signs them. Not a checkbox; a real e-signature.
Your data stays in your shop
Strict per-shop isolation — enforced application-side on every query. Cross-shop data leakage is a breach, not a bug.
Direct line to the founder
Email and a real conversation about what your shop needs — not a ticket queue, not a chatbot, not a sales SDR.
Everything your shop runs on, in one system.
From a customer’s first tap to the durable record long after pickup — here’s exactly what FlowState does today, and what’s next on the line.
A frictionless front door — the order starts before they reach the counter.
Signed, stored, and tied to the customer for good.
Run the line item by item — status follows the work, not the other way around.
When the gear’s ready, the customer hears it — and the phone stops ringing.
Priced per shop. Honest about where we are.
FlowState is in early access, so we’re setting pricing with our first shops instead of guessing at a number. Founding shops lock in founding rates.
The honest answers.
- What about walk-ins who never used the intake link?
- You don’t need the link. Your staff can start a work order at the counter in a few seconds — enter the customer, the gear, the service, done. The intake page is just a head start for the customers who want to fill it out first; nothing depends on it.
- What if the shop’s internet goes down?
- FlowState runs in the cloud, so it needs a connection. If your shop Wi-Fi drops, staff can keep working from a phone on cell data, and because every change saves the moment you make it, nothing on the bench gets lost when you’re back online.
- Do you integrate with my POS, like Lightspeed?
- Not today, and it’s not on the near-term roadmap. FlowState runs alongside your POS, not inside it: your POS keeps handling sales and payments, and FlowState owns the work-order side — intake, the bench, pickup, and durable service history. If integration becomes something our shops truly need, we’ll look at it then and say so plainly.
- How long from signup to my first real work order? Who sets it up?
- Minutes. The 7-day demo spins up the moment you confirm your email — no call, no setup, sample data already loaded — so you can run a real order the same day. When you’re ready for a live shop, onboarding is a short conversation with the founder, not an IT project.
- Can my seasonal staff learn it in a day?
- That’s the whole design goal. The app is one intake page and one board — if someone can read a queue, they can run it, and most actions are a single tap. There’s a step-by-step Help Center for the details, and new staff are usually comfortable within a shift.
- Can I export my data? What happens if I cancel?
- Your work orders and customer records are yours. Service history is never deleted while your shop is active, and if you ever leave, we’ll get your data to you rather than hold it hostage.
- What happens after the 7-day demo?
- It expires, and that’s it. The demo is sample data for evaluation, with no card on file — so nothing auto-charges and nothing renews. If you want to keep going, you move to a live shop. If you don’t, you walk away and nothing happens.
- Email or text notifications when gear is ready?
- Email ships today: mark the gear ready and the customer automatically gets a branded “your skis are ready” note with a service summary and pickup details. Text (SMS) alerts are on the roadmap, not live yet — and we won’t bill you for them until they are.
FlowState is built by one person, not a faceless SaaS team. I spent five years engineering a git-based CMS before pointing that same discipline at the bench — clear status, nothing lost. When you email the shop with a question, you reach me.
Take the paper off the skis.
Give your shop a single, flowing system from intake to pickup — and give your customers a reason to come back.
No card · 7 days · your own private shop
Stay attached. Carry speed.